FAQ

Privacy Policy (Summary)
How does Advertia handle my data?
We collect only the data needed to deliver our services — like your contact details, billing info, and usage data from our SaaS products or SMS/Email solutions. Your data is kept secure with encryption and never shared without consent (except for legal or service delivery needs).
Refund Policy (Summary)
Can I get a refund?
Refunds are possible if services are undelivered. However, used credits, completed deliverables, and government-mandated fees (like DLT) are non-refundable. Requests must be raised within 7 days of purchase.
Terms & Conditions (Summary)
What should I know before using Advertia’s services?
By using our development, marketing, SaaS, or messaging services, you agree to follow our fair-use rules. All payments are prepaid unless agreed otherwise, and SMS/Email usage must comply with TRAI/DLT regulations. Advertia reserves the right to update terms as needed.
Cancellation Policy (Summary)
Can I cancel my project, subscription, or package?
Yes, but terms vary. Project cancellations require 7 days’ notice and completed work is non-refundable. SaaS subscriptions remain active until the end of the billing cycle. SMS/Email credits and DLT fees cannot be cancelled once purchased.
Our Services – Quick FAQ
What services does Advertia Digital provide?
We offer Development Services (Websites, Mobile Apps, ERP, CRM, Custom Software) and Marketing Services (Creative Design, Video Production, SEO, Social Media, SMS & Email).
Do you provide SaaS products?
Yes! Our SaaS suite includes Clinic Pro, Inventory Plus, Better HR, Ecommerce Buddy, AI Enhancer BDM, and Social Creative.
Can services be customized?
Absolutely. All solutions — from websites to SaaS subscriptions — are tailored to your business needs.
Which industries do you work with?
We serve Healthcare, Real Estate, Heavy Industry, Luxury, Apparel, Travel, Startups, and more across India.
Our Process – Quick FAQ
How does Advertia start a project?
We begin with Research, diving into your business, industry, and goals.
What happens after research?
We Plan a roadmap, set clear milestones, and align deliverables with your objectives.
How do you handle design and development?
Our creative team Designs intuitive, on-brand experiences, while our tech team Develops reliable and scalable digital solutions.
What about launch and support?
Once tested, we Launch confidently and provide post-launch support. With a 96% client retention rate, we’re here for the long haul.
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